Get appointed for more port calls at your ports.
VesselReach helps port agents win more appointments. It shows vessels near or due at the ports you cover, identifies the operator, owner or charterer that appoints the agent, finds the port operations and chartering contacts, and reaches them by email, WhatsApp and phone ahead of the call.
The sales problem for port agents
- Agency appointments are usually made before arrival, and the principal often works with whoever they already know.
- Every agent offers similar services, so being early and relevant is what gets an agency noticed.
- Owners, operators and charterers each appoint agents in different situations, so finding the right desk takes research per vessel.
Who VesselReach helps you reach
- Port operations
- Operations managers
- Chartering
- Commercial teams
- Fleet managers
- Managing directors and general managers
How VesselReach works for port agents
- Choose the ports you cover. VesselReach tracks vessels nearby and those scheduled or expected to arrive at each of your ports.
- Find the appointing company. AI identifies which company linked to the vessel is the right one to approach for the agency appointment.
- Reach port operations. Port operations, operations and chartering contacts are found by role and contacted in stages by email, WhatsApp and phone.
- Reply while the call is being planned. AI answers questions about your services from approved information and passes the conversation to your team on the mobile app when needed.
- Follow up for the next call. Automated follow-ups use the conversation history, respect requests to be contacted later and stop on an opt-out.
Frequently asked questions
How do port agents win more port calls?
Port agents win more calls by reaching the appointing operator, owner or charterer before the vessel arrives. VesselReach shows upcoming arrivals at your ports, finds the port operations and chartering contacts, and starts the conversation by email, WhatsApp and phone.
Who appoints the port agent for a vessel?
The port agent is usually appointed by the operator, the owner or the charterer, depending on the voyage. VesselReach uses AI to identify the right company for each vessel and finds its port operations and chartering decision-makers.
Can our team take over a conversation?
Yes. When a prospect asks for a person, or the AI cannot answer reliably, VesselReach escalates to your representative on the Android or iOS app and can connect a call directly.
Guides for port agents
- What Is a Port Call? Arrival, Turnaround, Windows
- Port Agency Differentiation: Win Calls Before ETA
- Port Agency Services Explained: What Agents Do
- Who Appoints the Port Agent? Time vs Voyage Charter
Other segments: Ship chandlers · Bunker suppliers · Ship repair yards · Marine service companies